Privacy policy

Last updated: May 2, 2026

1. What this covers

This policy describes how Snappy (“we,” “us”) handles information when you use our website, waitlist, downloads, or related services (together, the “Services”). By using the Services, you agree to this policy.

2. Information we collect

Depending on how you interact with Snappy, we may process:

  • Account and contact data you provide (for example, email or name) when you sign up, join a waitlist, or contact us.
  • Usage and device data such as app or site interactions, diagnostics, crash reports, and general technical information (OS version, approximate location from IP, timestamps).
  • Content you submit to the AI features (for example, prompts, audio when using voice, or screen context the product is designed to access)—so we can provide answers and improve reliability and safety.

3. How we use information

We use the information above to:

  • Operate, secure, and improve Snappy and the Services;
  • Provide AI-assisted responses and features you request;
  • Communicate with you (product updates, support, transactional messages);
  • Comply with law and enforce our terms.

4. Sharing

We do not sell your personal information. We may share data with vendors who help us run the Services (hosting, analytics, AI model providers, email) under contracts that limit how they use it. We may also disclose information if required by law or to protect rights, safety, and security.

5. Retention and security

We keep information only as long as needed for the purposes above, unless a longer period is required by law. We use reasonable technical and organizational safeguards, but no method of storage or transmission is completely secure.

6. Your choices and rights

Where applicable law provides rights (access, correction, deletion, opt-out of certain processing), you can contact us as below. You may be able to adjust some preferences in the product or your device settings.

7. Children

The Services are not directed at children under 13, and we do not knowingly collect their personal information.

8. International users

If you use the Services from outside your home country, your information may be processed in countries with different data protection laws.

9. Changes and contact

We may update this policy from time to time. The “Last updated” date will change when we post revisions.

Questions? Reach out on @codewithrobu on X.

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